Oracle Support and Application Management
AppsTech Global Support (AGS) is our full featured support solution for Oracle Database, Oracle E-Business Suite and even Oracle Enterprise Linux and Red Hat Enterprise Linux support.
The most reliable solution for your Oracle support needs
24 hours a day, 7 days a week we provide guaranteed response times at a fixed monthly price. Run your business and leave the management of your applications to us.
The AGS team is One. Global. Team. By utilizing resources in each of our worldwide offices, our AGS customers benefit from the very best Oracle experts in the world when you need them. Issues are resolved fast so that you can get back to business with little or no downtime.
For the last 14 years, AppsTech had supported thousands of end users located in more than 50 countries around the world. With AGS, our customers have real-time updates on the status of their issue. By email, by phone, through the web or even on Facebook or Twitter, AGS is easy to contact.
Reduce your Oracle Support Costs
Oracle experts can be expensive. If you need temporary expertise for your Oracle databases or your Oracle E-Business Suite implementation, or if your operations don’t require a full time team, our AGS solution provides reliable, 24×7 Oracle database administration services and Oracle E-Business Suite support. Without the expense or headache associated with hiring and retaining your own staff, AppsTech Global Support (AGS) is fully staffed with highly skilled DBA teams that are ready to assist you anytime, any day, weekend or holiday, and in most cases, at a lower cost than a full-time employee.
Do you have an Oracle support emergency?
We offer Oracle emergency support worldwide and can assist you within minutes with your mission-critical Oracle database or Oracle E-Business Suite environment All Oracle support will be are performed by an Oracle Certified DBA, Oracle Certified Apps DBA with extensive real-world and emergency support experience. Each member of our worldwide AGS team is an Oracle Certified Support Specialist with extensive troubleshooting expertise.
To access our emergency services, we require remote VPN access and an advance deposit
SUPPORTED ORACLE PRODUCTS
- Oracle Database (9i, 10g, 11g, 12c)
- Oracle E-Business Suite (11i, R12)
- Oracle Linux (all versions)
- Oracle Business Intelligence (all versions)